Live Captioning

Largest and Most Experienced Workforce

VITAC’s live captioning solutions include the largest and most experienced workforce of captioners in the business, supported by a team of engineers, schedulers, and realtime technical services coordinators.

Like our post-production (offline) captioning team, our live captioning department is staffed 24/7. When you choose us, be assured that you’ll not only receive the highest quality live captions, but also unmatched customer care and technical support.

Whether you need captioning for your television or web series, meeting, or event, you can rely on us and know that we’ve got you covered.

Web/Streaming

Event

Meetings

Custom Solutions

Live Captioning for TV

We are the largest provider of captioning for nationally broadcast programming. VITAC has exclusive broadcast captioning agreements with several major television networks and many local news networks across the country. You’ve seen our captions on the local and national nightly news, live television shows, award shows, and regional, national, and global sporting events like the Olympics and the Super Bowl.

Live Captioning for Web/IP

Are you streaming video live to the web? Let us make it accessible. If it’s online video, we know how to caption it. For programming delivered via IP simultaneously with TV broadcasts, we will send a “PiggyBack” feed to your player, formatted to suit any player. Additionally, if you’re going to archive or post your video online after you’ve streamed it, we can create an instant or perfected transcript and/or caption file for your on-demand video.

watching soccer with live captions on mobile phone

Live Captioning for Sports, Concerts, and Events

Our live event center and stadium captioning solutions can help make live sports, concerts, and events accessible to all.

Our exclusive service connects our skilled employee captioners with your scoreboard, ribbon board, and/or in-stadium CCTV system, displaying live captions for all in attendance. We also can stream captions to a dedicated URL, allowing your fans to access captions on their phones, tablets, or mobile devices.

Live Captioning for Conferences and Meetings

Let us help ensure that your live meeting or conference is accessible and meets Americans with Disability Act requirements. We offer custom remote meeting integration solutions, ensuring full participation and inclusion by all attendees for:

Conference Calls
Meetings
Training Sessions
Group Discussions
Video Conferences and Webcasts

Our live captioners have captioned everything from Zoom to Adobe Connect to Webex to Google Meet. We’ll work with you to easily integrate realtime captions on a number of live virtual meeting and conferencing platforms. Our captions also will stream directly on the screen or to a secondary screen such as a mobile device or another monitor.

Custom Client Solutions for Live Captioning

We pride ourselves on working with each client to identify their specific need and tailor a solution that best satisfies it. In fact, we often develop exclusive, custom solutions for clients that won’t be found at other caption companies.

These include:

Video via IP: We not only download video via satellite, but we also feed video via IP to remote captioners across the country, with little to no delay. This allows captioners to see their captions and on-screen graphics, which results in better quality. Our local news station clients feed us video in the same manner.
Multiple connections: Captioners can send captions to endless encoders.
Seamless switching: Our customers never lose captions when we switch captioners.
IP captioning: We were the first captioning company to offer tailor-made, secure Internet Protocol (IP) captioning solutions using the latest in endpoint equipment and encryption schemas. We have worked closely for many years with encoder manufacturers to fine-tune captioning interfaces for both serial/POTS and IP. We also have worked with serial server developers to design specific protocols that work in the world of captioning.
Breaking news coverage: You never know when news is going to break, so our realtime technical services coordinators and scheduling teams are ready to field your calls day or night whenever emergency news or weather cut-ins must be scheduled for captioning.
Extensive research: Our dedicated research teams support our captions and help them prepare in advance for events, furnishing them with items such as rosters for sports teams, lyrics for songs, or lists of unusual words or and terms that might pop up in a program. Researchers also support our captioners during breaking news situations.

Post-Production Captions

Looking for captions for your post-production content? Check out our offline captioning offerings.

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Check Out Our Easy-to-Use Internet Captioning Service

Our Internet Captioning Service (ICS) is a convenient, web-based player for viewing live captions on a computer, tablet, or mobile device.

As a meeting organizer, phone call participant, or organization, you can access live captions with a simple internet connection.

Individuals, groups, or web-based audiences can stream live, realtime text anywhere in the world using the same high-quality captioners that produce English and Spanish closed captioning for live television, news, sports, and weather.

ICS is compatible with Zoom, Adobe Connect, GlobalMeet, Google Meet, GoToMeeting, Microsoft Teams, ON24, Twitch, Vimeo Livestream, Webex, Wowza, and more!

Captions with a Human Touch

Captions traditionally are created by people − highly trained professionals who understand the nuances of language and bring human sensitivities and contextual awareness to the captioning table. As an industry leader in captioning and accessible media solutions for more than three decades, VITAC strongly believes in the essential human element in creating captions.

Learn About Our “H Factor”

How Captions Work

Interested in how live captions are created? Check out our short video!

Our Realtime Right Guarantee™

We understand all the stress involved in live media productions. We also understand that one thing you shouldn’t have to worry about is the quality of your live captions. Our industry-exclusive Realtime Right Guarantee™ gives you that peace of mind, ensuring that your live event captioning is accurate, synchronous, complete, and properly placed. With VITAC, you can relax and feel secure in the knowledge that you’re working with the largest, most experienced, and most trusted caption provider in the industry.

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