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Live Captioning

Largest and Most Experienced Workforce

VITAC’s live captioning solutions include the largest and most experienced workforce of captioners in the business, supported by a team of engineers, schedulers, and realtime technical services coordinators.

Like our offline captioning team, our live captioning department is staffed 24/7. When you choose us, be assured that you’ll not only receive the highest quality live captions, but also unmatched customer care and technical support.

Whether you need captioning for your television or web series, meeting, or event, you can rely on us and know that we’ve got you covered.

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Realtime Captioning for TV

We are the largest provider of captioning for nationally broadcast programming. VITAC has exclusive agreements with several major television networks and many local news networks across the country. You’ve seen our captions on the local and national nightly news, live television shows, award shows, and regional, national, and global sporting events like the Olympics and the Super Bowl.

Custom Client Solutions

We pride ourselves on working with each client to identify their specific need and tailor a solution that best satisfies it. In fact, we often develop exclusive, custom solutions for clients that won’t be found at other caption companies. These include:

Realtime Captioning for Web/IP

Are you streaming video live to the web? Let us make it accessible.

If it’s online video, we know how to caption it. For programming delivered via IP simultaneously with TV broadcasts, we will send a “PiggyBack” feed to your player, formatted to suit any player. Additionally, if you’re going to archive or post your video online after you’ve streamed it, we can create an instant or perfected transcript and/or caption file for your on-demand video.

Live Captioning for Conferences and Meetings

Let us help ensure that your live meeting or conference is accessible and meets Americans with Disability Act requirements. We offer custom remote meeting integration solutions, ensuring full participation and inclusion by all attendees for:

Our live captioners have captioned everything from Zoom to Adobe Connect to Webex to Google Meet. We’ll work with you to easily integrate realtime captions on a number of live virtual meeting and conferencing platforms. Our captions also will stream directly on the screen or to a secondary screen such as a mobile device or another monitor.

Offline Captions

Looking for captions for your prerecorded content? Check out our offline captioning offerings.

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Check Out Our Easy-to-Use Internet Captioning Service

Our Internet Captioning Service (ICS) is a convenient, web-based player for viewing captions on a computer, tablet, or mobile device.

As a meeting organizer, phone call participant, or organization, you can access realtime captions with a simple internet connection.

Individuals, groups, or web-based audiences can stream live, realtime text anywhere in the world using the same high-quality captioners that produce English and Spanish closed captioning for live television, news, sports, and weather.

ICS is compatible with Zoom, Adobe Connect, GlobalMeet, Google Meet, GoToMeeting, Microsoft Teams, ON24, Twitch, Vimeo Livestream, Webex, Wowza, and more!

Live Captioning for Sports, Concerts, and Events

Our live event center and stadium captioning solutions can help make live sports, concerts, and events accessible to all.

Our exclusive service connects our skilled employee captioners with your scoreboard, ribbon board, and/or in-stadium CCTV system, displaying live captions for all in attendance. We also can stream captions to a dedicated URL, allowing your fans to access captions on their phones, tablets, or mobile devices.

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Captions with a Human Touch

Captions traditionally are created by people − highly trained professionals who understand the nuances of language and bring human sensitivities and contextual awareness to the captioning table. As an industry leader in captioning and accessible media solutions for more than three decades, VITAC strongly believes in the essential human element in creating captions.

Learn About Our “H Factor”
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How Captions Work

Interested in how live captions are created?

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Our Realtime Right Guarantee™

We understand all the stress involved in live media productions. We also understand that one thing you shouldn’t have to worry about is the quality of your live captions. Our industry exclusive Realtime Right Guarantee™ gives you that peace of mind, ensuring that your captions are accurate, synchronous, complete, and properly placed. With VITAC, you can relax and feel secure in the knowledge that you’re working with the largest, most experienced, and most trusted caption provider in the industry.

Contact Us

Contact us to find out which of our solutions is best for your live captioning needs.

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Q: How are live, or realtime, captions created?

A: Live programming is captioned by specially trained realtime captioners who listen to a program as it is airing and “write” or respeak what they hear, sometimes at speeds of up to 250 words per minute. These words are fed into customized software which transmits the captions to display them live on your television screen.

Q: How do you ensure accuracy in live captioning?

A: We have a highly specialized screening process that each new realtime captioner applicant must complete. We review a realtime captioning candidate’s written, unedited files of specific programs, and we evaluate a candidate’s speed, accuracy, theory, and writing style. After hire, all of our realtime captioners are trained by veteran captioners. During the training program, all trainees must achieve designated benchmarks related to captioning quality, and successfully pass each benchmark with a minimum of 98.5% accuracy. The Federal Communications Commission (FCC) recognizes that live captioning will never be 100% verbatim due to the nature of its creation, however, we comply with all FCC Caption Quality Best Practices, including the creation of accurate, synchronous, complete, and properly placed captions.