VITAC’s Internet Captioning Service

Stream Live Text with This Easy-to-Use Caption Player

VITAC’s Internet Captioning Service (ICS) is a convenient, web-based player for viewing captions on a computer, tablet, or mobile device. As a meeting organizer, phone call participant or organization, you can access live (realtime) captions with a simple internet connection.

Individuals, students, employees, or web-based audiences can stream live, realtime text anywhere in the world using the same high-quality captioners that produce English and Spanish closed captioning for live television, news, sports, and weather.

Why ICS?

ICS offers you a variety of benefits, including:

  • Displaying captions in an on-screen player using an event-specific URL. No download or plugin(s) required, and no limits on audience size
  • Captions appearing in a responsive, mobile-friendly, browser window while viewing a video, presentation, or web conference in a separate window
  • Branding your captioning experience by embedding the player on your existing website or integrating with your application
  • Receiving high quality captioning services by a professional captioner
  • Convenient online scheduling for established account holders. Select event management settings to request edited transcripts, disable transcripts for privacy, and more
  • Adjusting viewing preferences including font, background, text display style, and timing
  • Enabling viewers to scroll through the current discussion in the live captions window, toggling to the realtime transcript window, or saving the transcript at any point during the session*
  • Easily distributing or archiving unedited transcripts in multiple file formats (.txt, .rtf, .doc, .docx, or .pdf)
  • Providing a secure, encrypted https connection. ICS player requires JavaScript to be enabled
  • Dedicated customer service, user instructions, and technical support for all our customers
  • Accessibility for all. Captioning benefits everyone, helping viewers absorb information in noisy or crowded environments, and substituting text for poor sound quality

* Scheduler may enable or disable this feature.

Flexible Solutions

From online video meetings and town hall gatherings to global conference calls and live concert venues, VITAC’s ICS player is your simple accessibility solution.

kid in captioned class

Highlights of our ICS player include:

  • Speech to Text: Deaf and hard-of-hearing participants read the dialogue in a browser window during the live phone call. Ideal for caller-to-caller captioning, conference calls, and more
  • On-Site Presentations: Captions are displayed on a large screen next to the speaker and can be made viewable on a personal device, ensuring full audience comprehension
  • Online Platforms: Attendees may view captions in a second browser window or inserted within the platform. Integrates with audio and video meeting solutions including Adobe Connect, ON24, Webex, and many others
  • Large Venues: Allow crowds to follow along with in-person events by adding a link to your app or guest relation materials. Commonly used for sporting events and live theater
  • Classrooms and Virtual Learning: Realtime text displays on a laptop or portable device, allowing students to read what is being discussed in a classroom, workshop, or lecture environment
  • Caption Player Branding: Easily embed the player on an existing website or application to brand your on-screen captioning experience

Platform Compatibility

Experience the convenience of compatibility with any online video or audio platform. Depending on integration availability, you can view captions within the platform window and/or open the ICS player in a second browser window.


Our ICS services are compatible with:

ICS in Action

Check out a demonstration of our Internet Captioning Service.

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