VITAC Government Services

Government captioning and transcription

VITAC provides accessible solutions for audio and video content for municipal and county governments and federal agencies through our expert teams and purpose-built captioning and transcription solutions.

We are actively involved in accessibility legislation, always seeking ways to help clients, consumers, and the community stay current with − and benefit from − the latest regulations. We offer ADA and Section 508 compliance solutions via our fast, cost-effective, and accurate services.

We work with governments and municipalities, captioning everything from school board meetings to city councils to state legislatures. Our new digital evidence transcription service is built specifically to meet the unique demands of law enforcement and transcribe all manner of legal media, including police interviews, dashboard and body-worn camera footage, and 911 calls, among other things.

Leading government solutions

Automated Captioning

Human Captioning

Digital Evidence

Machine Translation

Automated solutions for government customers

VITAC’s proprietary AI captioning solution, Captivate™, combines industry leading technology, customized dictionaries, and decades of captioning experience.

Not ready for ASR? Our experienced human steno and voice captioners continue to lead the industry in best practices and solutions.

Our live captions are used by:

City and County Supervisors
Federal Agencies
School Boards
State Governments
State and Local Judicial Court Systems
Planning Committees
Federally funded Emergency Programs

All Captivate captioned events include generative AI summaries, insights, and keywords.

Automated captioning – learn more

Certified and highly experienced professional captioners

Though our innovative, AI-powered captioning solutions are the best in the business, we understand that having a human in the loop can provide additional peace of mind when requesting reliable, accurate captioning services.

VITAC features the largest and most experienced workforce of steno and voice captioners in the industry, supported by a team of engineers, schedulers, and technical services coordinators.

Our certified, highly trained professionals understand the nuances of language and bring human sensitivities and contextual awareness to the captioning table, making all your council meetings, board sessions, press conferences, and government events inclusive and accessible to all.

Human captioning – learn more

Transcription built for digital evidence

Designed to meet the unique needs of the legal industry, our digital evidence transcription platform offers secure, scalable, and accurate solutions for a variety of uses, including:

Body-worn Camera Footage
Dash Cams
911 Calls
Interrogations
Jail Calls
Deposition Summaries
Interviews
Mediations
Arbitrations

All transcription includes generative AI summaries, keywords, and insights.

Digital evidence – learn more

Automated translations

Our machine translation solution allows agencies to reach non-English speakers affordably and at scale. Because our English captions start with our proprietary and custom Captivate™ AI captions, the translation is more accurate than any off-the-shelf solution.

Ordering another language is as simple as pressing a button. Customers choose to have captions delivered to a caption encoder, any one of our many integrations, or simply via a URL. Provide a QR code on your website that takes viewers to a landing page where they can choose to view up to 30 languages while listening to English.

Our new Captivate bilingual captioning solution is perfect for events containing both English and Spanish speakers, as captions will appear in both languages.

All machine translation includes generative AI summaries, keywords, and insights.

Why VITAC?

For more than 35 years, VITAC has specialized in accessibility and transcription for municipal and county governments and federal agencies ─ including the Centers for Disease Control, Loudoun County, Va., City of Hollywood, Ca., Cook County, Il., Fulton County, Ga., and the Oregon Department of Health, just to name a few ─ helping them provide equal access to public meetings and events in compliance with ADA and other regulations.

We put our customers first and offer a full suite of access solutions, supported by professional human captioners and transcribers and advanced AI and technology. We also make it easy to work with us.

GSA: GS-35F-0220X

DUNS: 797908332

NAICS:

561410 (Stenographic services, except court or stenographic reporting)
561492 (Court reporting and stenotype services, realtime captioning of live television)
512191 (Tele-production and other post-production services)

SIC:

7338 (Secretarial and court reporting services)
7338-13 (Dictating machine transcribing)

Questions? Reach out to us at governmentsolutions@vitac.com.

Partner with us

Interesting in learning more? Contact us for more details on the solution that best meets your needs.

Be prepared with accessible communications

You know that disaster can strike anytime. Making sure your audio and video communications are always accessible should be a part of every disaster preparedness plan.

Accessible communications ensure that all of your constituency will be able to receive important and timely emergency updates when disaster strikes.

From crisis broadcasts to county commission meetings to public health agencies to local community events and everything in between, VITAC can ensure that your messages reach your entire audience.

image of a hurricane with text captioning