How Do I Turn Captions Off?

By: VITAC
Filters

Popular posts

Cell phone laying on a desk near a computer keyboard with the Twitch logo displayed on the phone screen
How to Add Captions to Twitch How to Add Captions to Twitch
image showing legal textbooks, a gavel, and scales, in front of a man signing legal papers
Communications, Video, and Telecommunications Act Introduced Communications, Video, and Telecommunications Act Introduced

Related posts

An image of a hand on a light, mixing desk fader.
Customer Spotlight: Le Confessionnal Customer Spotlight: Le Confessionnal
person choosing streaming services on tablet
How to Turn on Captions: Disney+, ESPN, and Hulu  How to Turn on Captions: Disney+, ESPN, and Hulu 
Share
Copied!

At VITAC, we love all captions. We think everyone should watch them ─ the benefits to viewers have been proven ─ whether to improve reading retention, learn English, or better understand a television program. That being said, our number one viewer complaint/request is, “how do I turn off captions?”

We don’t advocate turning captions off, but if you find yourself in this situation, these directions may be useful:

To turn off all captions, use the menu or caption function on your television remote control. When you reach the caption menu, you’ll see you have a choice between OFF, CC1, CC2, and, sometimes, CC3 and CC4. Be sure that it is set for OFF, and the captions should disappear.

If you are watching a high-definition television, the captions are most likely controlled by your  cable or satellite box (set top box or STB). Each manufacturer uses a different method to reach the caption menu ─ on Fios, for example, you can press the CC button on your remote control. Some Comcast Motorola boxes require the user to turn off the box to reach the caption menu. Either way, please refer to the website of your program provider. Some common sources include:

Also, please note that your cable or satellite provider is required by law to provide a captioning hotline phone number. You can find that number on the back of your monthly bill or by searching online.