Data Security

The most secure infrastructure in the industry.

There is a critical need in today’s world for enhanced security and protective measures to safeguard the confidential information of your company, organization, or school and that of your employees, clients, and students. One needs only to skim the daily headlines to find stories of damaging security breaches and widespread information theft.

At VITAC, we take your security and confidentiality needs seriously, and apply a high degree of importance to our management and protection of client information and data. We design our networks, workflows, and applications to meet high security standards, and continuously work to improve our systems and practices to provide the most secure environment.

We utilize in-house-developed applications following our standardized software development life cycle, secure and purpose-built systems and network environments, and technology practices that strive to meet the high-level standards of our clients and industry.

Our experienced technology and security staff actively:

  • Maintains our security applications, environments, and practices
  • Implements prioritized security enhancements
  • Creates and audits our annual employee security awareness training
  • Collaborates with industry specialists to assess and implement recommendations that make sense for our business, our industry, and our clients

Caption Security

Every VITAC employee understands the sensitivity of the information we see each and every day – whether it be the season-ending cliffhanger of a high-profile television show or an internal corporate memo – and we go to great lengths to ensure our clients’ security.

Our operations floor is key-card protected and our networks feature complex interdepartmental systems permissions, keeping sensitive files open only to those who require access. We keep drives, such as USB ports, locked down and keep computers from recognizing flash drives. We also have instituted an abundance of security measures and secure portals for remote employees.


For some events, shows, and programs, sequestered teams are created for the entire series with watermarked videos, and projects can include non-disclosure agreements, code names, or even discrete computer setups to restrict exposure to passersby.

Further, our VITAC Power Connect™ (VPC), a first-of-its-kind cloud service that hardwires continuous programming from realtime captioners to live broadcasting encoders, provides an additional level of security by implementing heightened encryption gateways between captioners and encoders to ensure the safest available data transfer.

Your content is safe with VITAC

Work with the information security experts

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We work closely with clients to address individual security needs and concerns, and take any steps necessary to deliver enhanced security to those who want additional protection. We go the extra mile to make sure that you are covered − from the largest media companies to the smallest start-ups − and maintain an active security awareness training program for all employees.

Though our current measures are second to none in our industry, we always are looking to bolster our security, and remain committed to updates and improvements to protect client data.

Information Security Roadmap

Our Information Security Roadmap is designed to enhance our existing systems, and is based on audits from a leading digital and physical security company. It includes, but isn’t limited to:

  • Infrastructure hardening
  • Enhanced security training
  • Business continuity plans
  • Data encryption
  • Application code scanning
  • Vulnerability scanning
  • Two-factor authentication utilizing Ping Identity