Customer Spotlight: WEBTV

Oct 11 2022 David Titmus
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Keeping communities connected is important. For WEBTV, a video communications co-op based in Montréal, keeping communities connected is just one part of the services they provide. 

WEBTV provides live streaming and video production services for clients all over the greater Montréal area, including governing bodies that stream their official meetings and hearings. When they began looking to expand their service offerings by making their streams accessible, they struggled to find a vendor that could accurately caption bilingual meetings. 

WEBTV needed a solution that could alternate between French and English as seamlessly as the meeting attendees. WEBTV’s work with VITAC Canada now enables them to provide live captioning for their live streams, ensuring they are accurately captioned and accessible for all citizens. And by promoting their captioned live streaming productions as another service offering, WEBTV can continue keeping communities connected while expanding their client base. 

Read the full customer spotlight here

Pleins feux sur le client: WEBTV

La connectivité est importante pour les communautés. Ça, WEBTV l’a bien compris. Mais la coopérative montréalaise de communication vidéo offre aussi plusieurs autres services.

Elle fournit notamment des services de diffusion en direct et de production vidéo à des clients de partout dans le Grand Montréal, dont des organes de gouvernance qui diffusent des réunions et des audiences officielles. Toutefois, lorsqu’elle a tenté de rendre ses diffusions accessibles, elle s’est heurtée à un problème : aucun fournisseur n’arrivait à bien sous-titrer les réunions bilingues.

WEBTV avait besoin d’une solution capable d’alterner entre le français et l’anglais tout aussi rapidement que les participants des réunions. Grâce à sa collaboration avec VITAC Canada, la coopérative peut désormais offrir à ses clients des diffusions en direct correctement sous-titrées et accessibles pour tous. Voilà donc un service de plus qu’elle peut promouvoir pour élargir sa clientèle.

Voyez le portrait complet de ce client ici link.