Customer Spotlight: WEBTV

Oct 11 2022 David Titmus
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Keeping communities connected is important. For WEBTV, a video communications co-op based in MontrĂ©al, keeping communities connected is just one part of the services they provide. 

WEBTV provides live streaming and video production services for clients all over the greater MontrĂ©al area, including governing bodies that stream their official meetings and hearings. When they began looking to expand their service offerings by making their streams accessible, they struggled to find a vendor that could accurately caption bilingual meetings. 

WEBTV needed a solution that could alternate between French and English as seamlessly as the meeting attendees. WEBTV’s work with VITAC Canada now enables them to provide live captioning for their live streams, ensuring they are accurately captioned and accessible for all citizens. And by promoting their captioned live streaming productions as another service offering, WEBTV can continue keeping communities connected while expanding their client base. 

Read the full customer spotlight here

Pleins feux sur le client: WEBTV

La connectivitĂ© est importante pour les communautĂ©s. Ça, WEBTV l’a bien compris. Mais la coopĂ©rative montrĂ©alaise de communication vidĂ©o offre aussi plusieurs autres services.

Elle fournit notamment des services de diffusion en direct et de production vidĂ©o Ă  des clients de partout dans le Grand MontrĂ©al, dont des organes de gouvernance qui diffusent des rĂ©unions et des audiences officielles. Toutefois, lorsqu’elle a tentĂ© de rendre ses diffusions accessibles, elle s’est heurtĂ©e Ă  un problĂšme : aucun fournisseur n’arrivait Ă  bien sous-titrer les rĂ©unions bilingues.

WEBTV avait besoin d’une solution capable d’alterner entre le français et l’anglais tout aussi rapidement que les participants des rĂ©unions. GrĂące Ă  sa collaboration avec VITAC Canada, la coopĂ©rative peut dĂ©sormais offrir Ă  ses clients des diffusions en direct correctement sous-titrĂ©es et accessibles pour tous. VoilĂ  donc un service de plus qu’elle peut promouvoir pour Ă©largir sa clientĂšle.

Voyez le portrait complet de ce client ici link.