14 Oct 2020 Heather York

Q: How can I get my company to add captions?

A: Laws such as Title I of the Americans with Disabilities Act or Section 501 of the Rehabilitation Act of 1973 are in place to provide individuals with tools to be successful. The workplace accommodations that a company can make for its deaf and hard-of-hearing employees include captioning all video and audio communication, bringing in a sign language interpreter, providing text phones, and using more written memos and company communications (or, in some cases, a mix of all of the above). Check out this guide from the Job Accommodation Network through the U.S. Department of Labor’s Office of Disability Employment Policy that outlines common accommodations and offers suggestions on how to request services.